Shipping Policy

Last Updated: October 2025

At arianagrandehoodie.us we’re dedicated to delivering your orders safely, efficiently, and on time.
This Shipping Policy explains our global shipping process, delivery timelines, and important terms for customers worldwide.

Please allow a minimum of 15 working days for order delivery.

Important: Shipping times may be longer during Christmas and holiday seasons due to high demand.

1. Shipping Destinations

We proudly offer worldwide shipping, so Ariana Grande fans everywhere can enjoy our exclusive merch.
Whether you’re located in the USA, UK, Europe, Asia, or beyond, we ship directly to your doorstep.

If you’re unsure about your region’s eligibility, contact us anytime at support@arianagrandehoodie.us

2. Shipping Methods & Costs

Important Notes:

• Business days exclude weekends and public holidays.

• Delivery times may vary depending on your country, customs clearance, or courier processing.

• Free worldwide shipping automatically applies to orders over $150 USD.

3. Order Processing Time

Once payment is confirmed, your order begins processing.

• Processing Time: 1–3 business days

• Orders placed on weekends or holidays are processed the next business day.

• You’ll receive
   Order Confirmation Email (immediately after purchase)
   Shipping Confirmation Email (with tracking details once dispatched)

4. International Shipping & Customs

We ship globally, but international deliveries may involve customs clearance.

Customs Duties & Taxes:
Import duties or taxes may apply based on your country’s regulations. These charges are not included in product or shipping costs and are the customer’s responsibility.

Customs Delays:
Occasionally, customs inspections or local postal delays may extend delivery times.
We recommend checking your local import policies before placing your order.

5. Order Tracking

Once shipped, you’ll receive an email containing your tracking number and a direct tracking link.

If you don’t receive a tracking email within 5 business days, please contact our support team at support@arianagrandehoodie.us

6. Delivery Time & Possible Delays

While we aim for timely delivery, occasional delays can occur due to:

• Peak holiday seasons or high-order volumes

• Customs clearance for international orders

• Weather, transportation issues, or strikes

• Incorrect or incomplete delivery addresses

If your order exceeds the estimated delivery time, contact us for assistance.

7. Lost, Missing, or Stolen Packages

We ship every order with a tracking number for your convenience.

If your tracking shows “Delivered” but you haven’t received the item:

1. Check with neighbors or your building’s mail area.

2. Contact your local courier or post office.

3. If unresolved, email us within 7 days of the marked delivery date.

If a package is confirmed lost in transit, we will resend your order or issue a full refund.
Note: We are not liable for packages marked as “Delivered” to the correct address but later reported stolen

8. Returns, Exchanges & Refunds

Please review our Refund & Return Policy for detailed information on returns and exchanges.

9. Order Changes & Cancellations

Need to change or cancel your order?
Contact us within 24 hours of placing your order. After that, the item may already be processing and cannot be modified.

10. Frequently asked Questions (FAQs)

Q1: Do you ship Ariana Grande merch worldwide?
       Yes! We deliver to most countries across the globe.

Q2: How long will my order take to arrive?
        Standard shipping takes 7–15 business days, depending on your region.

Q3: Can I track my order?
       Absolutely. You’ll receive a tracking number once your order ships.

Q4: Will I have to pay customs fees?
      International orders may be subject to customs duties or import taxes as per your country’s rules.

Q5: What if my package is lost or damaged?
      Contact us immediately — we’ll investigate and either resend or refund your order.

11. Customer Support

For any shipping-related questions, we’re always here to help.

  Email: support@arianagrandehoodie.us
  Support Hours: Monday – Friday, 9:00 AM – 5:00 PM
  Contact page:  https://arianagrandehoodie.us/contact-us/

12. Policy Updates

This Shipping Policy may be updated periodically to reflect process improvements or legal changes.
Any updates will appear here with a revised “Last Updated” date.